1. Introductory Provisions & Parties
These General Terms and Conditions (“Terms”, “Agreement”) constitute a binding legal contract between
you (“User”, “Player”, or “You”) and TSG Interactive Gaming Europe Limited, a company
organized under the laws of Malta with registered corporate seat at Spinola Terraces, Mikiel Ang Borg
Street, St. Julian's, SPK 1000, Malta (Company Registration No. C54266).
By clicking "Join", registering an account, downloading the PokerStars gaming client, or accessing the
services at play-pokerstars.com, you confirm
that you have read, understood, and consented to these Terms, our Privacy Policy, and our Cookie Policy.
2. Player Eligibility &
Verification (KYC)
To hold a real-money betting account on PokerStars, you must strictly satisfy the following criteria:
- You must be at least eighteen (18) years of age, or the legal age of majority required in your
specific jurisdiction (e.g., 21 years of age in New Jersey, Pennsylvania, and Michigan).
- You must physically reside in a territory where online casino betting and poker are legally
authorized and licensed.
- You are prohibited from opening an account if you are an employee, contractor, or affiliate of
Flutter Entertainment plc or any of its operational subsidiaries.
In strict compliance with statutory Anti-Money Laundering (AML) and Know Your Customer (KYC)
directives, PokerStars reserves the absolute right to request certified identity verification documents
at any time. This includes valid government photo IDs, utility statements showing physical residence,
and proof of legitimate payment method ownership. Accounts may be restricted pending successful
verification.
3. Account Ownership & Security
Each player is permitted exactly one (1) account across the PokerStars network. Multi-accounting, the
creation of duplicate registrations to harvest bonuses, or the facilitation of third-party account usage
is strictly prohibited and constitutes a material breach resulting in immediate account freezing and
forfeiture of illicit proceeds.
You are solely responsible for maintaining the confidentiality of your credentials, password, and
two-factor authentication tokens. Any wagering activity initiated via your valid account credentials
shall be deemed authorized and executed by you.
4. Deposits, Wagers & Withdrawals
All deposits must originate from financial instruments (debit cards, bank accounts, electronic wallets)
legally registered in the player’s personal name. Third-party deposits are rejected immediately.
Player balances are maintained in segregated, interest-free client accounts separate from company
operational reserves, safeguarded in compliance with international gaming commission guidelines.
Withdrawal requests are processed subject to security review and verification of source of funds. Where
available, payouts are routed back to the deposit method originally utilized.
5. Promotions, Bonuses & Casino Races
Promotional bonuses, including the 100% deposit match bonus and complimentary free spins bundles, are
subject to specific promotional terms. Unless otherwise noted, bonus funds carry playthrough or
redemption point turnover requirements before conversion into withdrawable fiat currency.
Prizes earned during scheduled Casino Races and tournament leaderboards are awarded as clean cash or
chest assets as outlined in promotional rules. Collusion, bonus abuse, minimal-risk wagering patterns
(e.g., covering both Red and Black on Roulette), or robotic automation will lead to promotional
disqualification.
6. Fair Play & Anti-Fraud
Controls
PokerStars enforces a zero-tolerance policy against unfair advantage, automated scripting, artificial
intelligence bot software, screen scrapers, and chip dumping. All games utilize hardware-based
cryptographic Random Number Generators (RNG) audited by independent testing bodies including Gaming
Laboratories International (GLI) and eCOGRA.
7. Account Closure & Termination
You may request account closure or self-exclusion at any time via your account settings or by
contacting our 24/7 Player Protection unit. PokerStars reserves the right to terminate accounts that
violate terms, engage in chargebacks, or pose regulatory risk.
8. Governing Law & Dispute Resolution
This Agreement is governed by the laws of Malta for international customers, and by state gaming
regulations (e.g., New Jersey Division of Gaming Enforcement) for sanctioned US players. In the event of
an unresolved dispute, players may refer complaints to the Malta Gaming Authority or the designated
regional gaming regulator.